Ravula AI

Agent Workflow Design & Orchestration

Build automated workflows using AI agents to eliminate repetitive tasks and cut cycle time 50–70%.

  • Deploy production-ready agent workflows in 3–8 weeks
  • Eliminate 60–80% of manual data entry and handoffs
  • Human-in-the-loop design for critical decisions
  • Integrate with existing ERPs, CRMs, and business systems

Who this is for

Operations, Finance, and IT leaders who have identified specific workflows with high manual effort and want to automate them with AI agents. Ideal for organizations that have completed an AI Readiness Assessment or have clear automation targets.

Typical titles:

  • • VP Operations / Director of Process Improvement
  • • CFO / Controller / VP Finance
  • • Chief Technology Officer / VP IT
  • • Director of Customer Success / Support
  • • Supply Chain Director / VP Procurement

Trigger phrases you might be saying

  • ""We're drowning in manual data entry—AP invoices, order processing, onboarding forms."
  • ""Our team spends hours routing tickets, matching orders, or processing exceptions."
  • ""We need to automate [specific workflow] but don't know where to start."
  • ""Too many handoffs between systems—data gets lost or duplicated."
  • ""We want AI agents to handle routine tasks so our team can focus on exceptions."
  • ""Our workflow is too complex for simple automation—need intelligent decision-making."

Business outcomes

Cycle time reduction

50–70%

Faster processing from start to completion in automated workflows

Manual effort elimination

60–80%

Reduction in manual data entry, routing, and exception handling

Error rate reduction

40–60%

Fewer mistakes from manual processing and data entry

Cost per transaction

30–50%

Lower operational costs through automation and efficiency

What we deliver

  • Production-ready agent workflow

    Deployed, tested, and integrated with your systems

  • Workflow architecture documentation

    Agent decision logic, human-in-the-loop checkpoints, and error handling

  • Integration connectors

    API integrations with ERPs, CRMs, databases, and business systems

  • Evaluation harness & monitoring

    Testing framework and dashboards to track agent performance and accuracy

  • Change management & training

    User guides, training materials, and adoption support

Common workflow examples

AP Invoice Processing

Extract data from invoices, match to POs, route for approval, and post to ERP. Handles exceptions and learns from corrections.

Impact: 70% faster processing, 50% fewer errors, 60% cost reduction

Customer Onboarding

Collect documents, verify information, run background checks, create accounts, and trigger welcome sequences—all automated with human review gates.

Impact: 65% faster onboarding, 40% better activation rates

Order Routing & Fulfillment

Route orders to optimal fulfillment centers, allocate inventory, generate shipping labels, and handle exceptions (backorders, substitutions).

Impact: 50% faster fulfillment, 30% lower shipping costs

Support Ticket Triage

Classify tickets, route to correct team, retrieve knowledge base answers, and escalate complex issues—reducing L1 ticket volume by 60%.

Impact: 60% faster resolution, 50% lower support costs

Contract Review & Extraction

Extract key terms, flag non-standard clauses, route for legal review, and populate contract management systems.

Impact: 80% faster contract processing, better risk visibility

Predictive Maintenance Scheduling

Analyze equipment data, predict maintenance needs, schedule technicians, order parts, and update work orders automatically.

Impact: 30% less downtime, 25% lower maintenance costs

How it works

Step 1

Discover

Map current workflow, identify decision points, document exceptions, and baseline performance metrics. We interview users and analyze process data to understand the full workflow.

Step 2

Implement

Design agent logic, build integrations, create human-in-the-loop checkpoints, and deploy to production. We test with real data and iterate based on feedback.

Step 3

Prove

Monitor performance, measure accuracy, track business metrics, and optimize. We provide dashboards and ongoing support to ensure the workflow delivers expected ROI.

Timeline & effort

Duration

3–8 weeks

Per workflow, depending on complexity and integrations

Your team's time

8–16 hours

Total stakeholder time for interviews, testing, and training

Timeline factors:

  • • Simple workflows (single system, few decision points): 3–4 weeks
  • • Medium complexity (multiple systems, moderate exceptions): 5–6 weeks
  • • Complex workflows (many integrations, high exception rate): 7–8 weeks

Pricing bands

$25,000–$60,000

Per workflow, based on complexity and integration requirements

Pricing factors:

  • Simple workflow (1–2 systems, basic logic): $25–35K
  • Medium complexity (3–5 systems, moderate exceptions): $35–45K
  • Complex workflow (6+ systems, high exception handling): $45–60K
  • Add-ons: Additional workflows (20% discount), ongoing monitoring ($2–5K/mo), custom integrations ($5–10K each)

KPIs we move

Each workflow is designed to improve specific Universal Chart of Accounts process KPIs:

Cycle time

Cost per transaction

Error rate

Throughput

First-pass yield

SLA adherence

Processing time

Manual effort hours

Exception rate

Customer satisfaction

Employee productivity

Data accuracy

Tech stack & integrations

We use modern agent frameworks and integrate with your existing systems. Tool-agnostic approach with preference for open-source and API-first solutions.

Agent frameworks:

  • • LangChain / LangGraph for orchestration
  • • AutoGen / CrewAI for multi-agent systems
  • • Custom Python/TypeScript agents
  • • LLM providers: OpenAI, Anthropic, Azure OpenAI, local models

Common integrations:

  • • ERPs: SAP, Oracle, Microsoft Dynamics, NetSuite
  • • CRMs: Salesforce, HubSpot, Microsoft 365
  • • Databases: PostgreSQL, MySQL, MongoDB, Snowflake
  • • APIs: REST, GraphQL, webhooks, file-based
  • • Business systems: ServiceNow, Jira, Zendesk, Slack

Risks & safeguards

Agent errors and hallucinations

Risk: AI agents make incorrect decisions or generate false information, leading to business errors.

Safeguard: Evaluation harnesses with accuracy thresholds, human-in-the-loop checkpoints for critical decisions, retrieval-augmented generation (RAG) to ground responses in your data, and continuous monitoring with alerting.

Integration failures and data loss

Risk: System integrations fail, causing data loss or workflow interruptions.

Safeguard: Robust error handling, retry logic, transaction rollback capabilities, audit logging, and fallback to manual processes when systems are unavailable.

Change management and adoption

Risk: Users resist the new workflow or don't trust the automation, leading to low adoption.

Safeguard: Comprehensive training, clear communication of benefits, gradual rollout with feedback loops, and transparent monitoring so users can see agent decisions and override when needed.

Caselets

Mid-Market Manufacturer

Challenge: AP team processing 500+ invoices monthly, taking 15 minutes each with high error rates from manual data entry.

Solution: Deployed invoice processing agent that extracts data, matches to POs, routes for approval, and posts to ERP. Human review only for exceptions.

Impact: 70% faster processing (15 min → 4.5 min), 50% error reduction, $120K annual labor savings, team freed up for strategic work.

B2B SaaS Company

Challenge: Customer onboarding taking 5–7 days with manual document collection, verification, and account setup.

Solution: Built onboarding agent that collects documents, verifies information, runs checks, creates accounts, and triggers welcome sequences—all automated with approval gates.

Impact: 65% faster onboarding (7 days → 2.5 days), 40% better activation rates, improved customer satisfaction, scalable to 10X volume without adding headcount.

Frequently asked questions

How do you ensure agents make the right decisions?

We use multiple safeguards: evaluation harnesses that test agent accuracy on historical data, human-in-the-loop checkpoints for critical decisions, retrieval-augmented generation to ground responses in your data, and continuous monitoring with alerting when confidence scores drop. We also design workflows to fail gracefully and route exceptions to humans.

What if our workflow changes frequently?

We design agents to be adaptable. The workflow logic is documented and version-controlled, making updates straightforward. For highly dynamic workflows, we can build self-learning agents that adapt to patterns, or we can provide ongoing support for updates (typically $2–5K per change).

Do we need to replace our existing systems?

No. Agents integrate with your existing ERPs, CRMs, and business systems via APIs. We work with what you have and only recommend new systems if there's a clear benefit. The agent layer sits on top of your existing infrastructure.

How do you handle exceptions and edge cases?

We design exception handling into the workflow from day one. Agents are trained to identify when they're uncertain and route to humans. We also build escalation paths, retry logic, and fallback procedures. During implementation, we test with real exception data to ensure robust handling.

What's the difference between this and RPA (Robotic Process Automation)?

RPA automates repetitive tasks by mimicking human clicks and keystrokes. AI agents make intelligent decisions, understand context, handle unstructured data, and adapt to variations. Agents are better for workflows requiring judgment, natural language understanding, or dealing with exceptions. We can combine both approaches when appropriate.

Can we start with a pilot before committing to full implementation?

Yes. We recommend starting with a pilot workflow (typically 2–3 weeks, $15–20K) to prove the concept and build confidence. If successful, we scale to additional workflows. Many clients start with one workflow and expand to 3–5 workflows over 6–12 months.

What ongoing support do you provide?

We offer monitoring and maintenance packages ($2–5K/month) that include performance dashboards, accuracy tracking, optimization updates, and support for workflow changes. We also provide training for your team to manage and extend workflows independently.

Ready to automate your workflows?

Book a 20-minute fit call to discuss your workflow challenges and see if agent automation is right for you.

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Last updated: November 2025