Redesign core processes to cut cycle time by 50-70% using human-agent collaboration. Process mining, bottleneck elimination, and workflow optimization that transforms how work gets done across manufacturing, healthcare, retail, and logistics.
Organizations with major process bottlenecks, long cycle times, or inefficient workflows that need comprehensive redesign. Ideal for manufacturing, healthcare, retail, and logistics companies experiencing bottlenecks, low throughput, capacity underutilization, or manual process overhead.
50-70% Faster
Cut process cycle times by 50-70% through bottleneck elimination and workflow optimization
30-50% Higher
Increase throughput and capacity utilization by 30-50% through intelligent process redesign
40-60% Boost
Improve productivity per FTE by 40-60% through human-agent collaboration design
$500K-$2M Annual
Reduce operational costs by $500K-$2M annually through process optimization and waste elimination
Comprehensive process analysis using process mining techniques to identify bottlenecks, inefficiencies, and optimization opportunities. Includes current state mapping, bottleneck identification, and root cause analysis
Complete process redesign with human-agent collaboration workflows, optimized task allocation, and intelligent automation. Includes future state design, workflow diagrams, and human-agent interaction models
Detailed implementation roadmap with phased deployment plan, resource requirements, and change management strategy. Includes timeline, milestones, and success metrics for transformation
Design of human-agent collaboration workflows that optimize productivity, leverage AI capabilities, and enhance human decision-making. Includes task allocation, handoff protocols, and collaboration interfaces
Implementation support, change management, and training to ensure successful deployment. Includes pilot testing, rollout support, and team training on new workflows
We analyze your current processes using process mining techniques to map actual workflows, identify bottlenecks, and understand inefficiencies. We measure cycle times, throughput, and resource utilization to create baseline and identify optimization opportunities.
We redesign processes with human-agent collaboration, eliminate bottlenecks, and optimize workflows. We design future state architecture with intelligent automation, task allocation, and collaboration models. We create implementation roadmap and change management plan.
We implement redesigned processes through phased deployment, provide change management support, and train teams. We monitor performance, optimize workflows, and ensure successful transformation. We measure results and adjust as needed.
3-6 Months
Typical engagement: 12-24 weeks. Includes process mining (2-3 weeks), redesign (3-4 weeks), implementation (6-12 weeks), and optimization (2-4 weeks). Can be extended for complex transformations.
6-10 Hours/Week
Stakeholder interviews (2-3 hours), process review sessions (2-3 hours), implementation support (2-4 hours). Moderate involvement during transformation with focus on change management.
Timeline factors:
$50,000 - $150,000+
Project-based pricing depending on process scope, complexity, and transformation scale. Includes process mining, redesign, implementation roadmap, and deployment support. Larger transformations can exceed $150K.
Our Workflow Re-architecture service directly improves production, operations, and process efficiency metrics.
Cycle time (hours/units)
Throughput rate (units/hour)
Capacity utilization (%)
Overall Equipment Effectiveness - OEE (%)
Production output vs. plan (%)
Process efficiency (%)
Bottleneck utilization (%)
Labor productivity (units/labor hour)
Schedule attainment (%)
On-time delivery rate (%)
Process cost per unit ($)
Waste reduction (%)
Our workflow re-architecture integrates with your existing systems, ERP, MES, and operational platforms to enable seamless process transformation.
Risk: Teams resist redesigned processes, leading to low adoption, continued use of old workflows, and failed transformation.
Safeguard: We include comprehensive change management in our approach, engage stakeholders early, provide training, and establish adoption champions. We use Service #9 (Change Management) as follow-on to ensure successful adoption. We pilot before full rollout and adjust based on feedback.
Risk: Redesigned processes don't integrate properly with existing systems, causing disruptions, data issues, or operational failures.
Safeguard: We design integration architecture early, test compatibility, and ensure seamless data flow. We use phased deployment, pilot testing, and rollback plans. We ensure redesigned processes work with your existing infrastructure.
Risk: Redesigned processes don't achieve expected performance improvements, cycle time reductions, or throughput increases.
Safeguard: We use data-driven process mining to identify real bottlenecks, validate redesign assumptions, and measure baseline accurately. We set realistic targets, monitor performance, and optimize continuously. We include Service #19 (Monitoring) to track results and adjust as needed.
Challenge: A $200M aerospace manufacturer had 65% schedule attainment, 15-20 schedule changes per week, and 3-4 day planning cycles. Manual scheduling using Excel couldn't handle 50+ active work orders or model constraints effectively. Production bottlenecks were unidentified.
Solution: We conducted process mining to identify bottlenecks, redesigned production scheduling with AI-powered constraint-based optimization, and implemented human-agent collaboration workflows. We deployed real-time scheduling system with dynamic rescheduling capabilities.
Impact: Increased schedule attainment from 65% to 87% (34% improvement). Reduced schedule changes from 20/week to 5/week (75% reduction). Reduced planning cycle from 4 days to 1 day (75% reduction). Increased throughput by 18%. Achieved $1.8M annual value from improved efficiency and on-time delivery.
Challenge: A 12-facility healthcare network had long patient wait times, inefficient discharge planning, and poor bed utilization. Patient flow bottlenecks caused delays, reduced capacity, and poor patient experience. Manual coordination between departments was slow and error-prone.
Solution: We analyzed patient flow processes, identified bottlenecks in discharge planning and bed management, and redesigned workflows with AI-assisted coordination. We implemented intelligent bed assignment, automated discharge planning, and real-time patient flow optimization.
Impact: Reduced average patient wait time by 45%. Improved bed utilization from 72% to 88% (22% improvement). Reduced length of stay by 12%. Increased patient throughput by 25%. Improved patient satisfaction scores by 30%. Achieved $1.2M annual value from increased capacity and efficiency.
Service #16 (Re-architecture) is for major process redesign—comprehensive transformation of entire processes with process mining, bottleneck elimination, and human-agent collaboration. Service #2 (Orchestration) is for automating specific workflows within existing processes. #16 is bigger scope, higher investment, bigger impact. Many clients do #2 first, then #16 for major transformation.
We use data-driven process mining to understand actual workflows, not just documented processes. We identify real bottlenecks through data analysis, validate redesign assumptions, and pilot before full rollout. We measure baseline accurately and track performance improvements. We include Service #19 (Monitoring) to measure results and optimize continuously.
Change management is built into our approach. We engage stakeholders early, involve teams in redesign, provide comprehensive training, and establish adoption champions. We use Service #9 (Change Management) as follow-on to ensure successful adoption. We pilot processes, gather feedback, and adjust before full rollout.
Initial improvements appear within 4-6 weeks of implementation start. Significant cycle time reductions (50-70%) are typically achieved within 8-12 weeks. Full transformation impact is usually realized within 3-4 months. We track performance throughout so you can see results in real-time.
Yes, we can redesign multiple related processes as part of end-to-end transformation. We prioritize based on impact and dependencies, sequence redesigns appropriately, and ensure processes work together. Larger transformations may take longer but deliver bigger impact. We provide portfolio management for multiple process redesigns.
We design integration architecture as part of redesign, ensure compatibility with your ERP, MES, and operational systems, and test integration before deployment. We use APIs, data synchronization, and workflow automation to integrate seamlessly. We ensure redesigned processes work with your existing infrastructure.
We track cycle time, throughput, capacity utilization, productivity, and cost metrics. We measure baseline before redesign and track improvements throughout. We provide ROI reports showing time savings, cost reductions, and productivity gains. Most clients see 3-5X ROI within 6-12 months through efficiency improvements and cost reductions.
Book a 20-minute fit call to discuss how Workflow Re-architecture can transform your processes and eliminate bottlenecks.
Last updated: November 2025