Get end-to-end AI operations managed as a service. Outcome-based automation where we take over your operations using AI-native managed services, delivering measurable results for IT operations, customer support, finance, and more.
Organizations wanting to outsource AI operations entirely rather than building internal capabilities. Ideal for companies that prefer outcome-based relationships, want to focus on core business, or need scalable AI operations without the overhead of building and managing AI teams.
40-60% lower
Outcome-based pricing and AI automation reduce operational costs significantly vs. internal teams
90%+ SLA
AI-native managed services deliver consistent, high-quality operations with guaranteed SLAs
10x+ capacity
Managed services scale operations without proportional cost increases
100% focus
Outsourcing non-core operations enables focus on strategic initiatives
Complete operations management for IT, customer support, finance, and other functions. AI-native approach using automation, agents, and intelligent workflows. Outcome-based service delivery with guaranteed SLAs
Pay for results, not hours or resources. Pricing based on outcomes (tickets resolved, transactions processed, incidents prevented, etc.). Aligned incentives ensure focus on business value
Operations powered by AI automation, intelligent agents, and machine learning. Continuous improvement through AI optimization. Human-in-the-loop for complex cases and quality assurance
Scalable operations that grow with your business without proportional cost increases. Elastic capacity for peak loads. Global operations and 24/7 support where needed
Real-time dashboards and reporting on operations performance. SLA tracking and outcome metrics. Regular business reviews and optimization recommendations
We assess your operations, requirements, and outcomes. We design AI-native managed service solution with outcome-based pricing. We define SLAs, metrics, and success criteria.
We transition operations to managed service model. We deploy AI-native operations with automation and agents. We establish monitoring, reporting, and governance.
We continuously optimize operations using AI and automation. We scale operations as your business grows. We deliver outcomes and exceed SLAs through continuous improvement.
3-6 months transition
From assessment through transition, launch, and stabilization. Ongoing managed service is continuous
Minimal after transition
Time spent on governance, reviews, and strategic direction. Operations are fully managed by us
Timeline factors:
Outcome-based pricing
Pricing based on outcomes delivered (tickets resolved, transactions processed, incidents prevented, etc.) rather than hours or resources. Typical value: $100K-$1M+ annually depending on operations scope. Very high capital requirement for service provider. Pricing aligned with business value and outcomes.
Our managed services directly impact operational efficiency, cost, and quality metrics.
Operational cost ($)
SLA compliance rate (%)
Ticket resolution time (hours)
First contact resolution rate (%)
Customer satisfaction score
Incident MTTR (hours)
Transaction processing time (minutes)
Error rate (%)
Operations capacity (volume)
Cost per outcome ($)
Automation rate (%)
Operations efficiency score
We use AI-native technologies, automation platforms, and intelligent agents. Services integrate seamlessly with your existing systems and workflows.
Risk: Managed services may not meet quality standards or SLA requirements, impacting business operations
Safeguard: We define clear SLAs and outcome metrics upfront. We provide real-time monitoring and reporting. We implement quality assurance and human-in-the-loop for complex cases. We also provide SLA guarantees and remediation processes. We establish governance and regular business reviews.
Risk: Managed services may create vendor lock-in, making it difficult to switch providers or bring operations back in-house
Safeguard: We design services with flexibility and portability in mind. We provide clear transition plans and exit strategies. We maintain documentation and knowledge transfer. We also offer hybrid models and gradual transitions. We design contracts with reasonable terms and exit provisions.
Risk: Managed services may have security or compliance issues, exposing sensitive data or violating regulations
Safeguard: We implement comprehensive security controls and compliance frameworks. We provide security certifications and audit reports. We ensure data privacy and regulatory compliance. We also provide data residency and sovereignty options. We maintain security monitoring and incident response capabilities.
Challenge: Mid-size tech company with 200 employees struggled with IT operations. Small IT team overwhelmed with tickets, incidents, and maintenance. High MTTR (8+ hours) and low SLA compliance (70%). Wanted to focus on product development, not IT operations. Needed managed IT ops with AI automation.
Solution: Transitioned to AI-native managed IT services with outcome-based pricing. Deployed AI agents for ticket triage, incident resolution, and automation. Established SLAs and outcome metrics. Implemented 24/7 monitoring and support.
Impact: Reduced IT operational costs by 50% ($200K to $100K annually). Improved SLA compliance from 70% to 95%. Reduced MTTR from 8 hours to 2 hours. Enabled IT team to focus on strategic initiatives. Improved employee satisfaction with IT support. ROI: $150K annual savings plus improved productivity and focus.
Challenge: E-commerce company with growing customer base needed to scale support operations. Support team couldn't keep up with ticket volume. High response times (24+ hours) and low FCR (40%). Customer satisfaction declining. Wanted outcome-based managed support services.
Solution: Transitioned to AI-native managed customer support with outcome-based pricing. Deployed AI chatbots and agents for L1 support. Human agents for complex cases. Established SLAs and outcome metrics (response time, FCR, satisfaction).
Impact: Reduced support costs by 45% ($300K to $165K annually). Improved response time from 24 hours to 2 hours. Improved FCR from 40% to 75%. Improved customer satisfaction from 3.2 to 4.5 (5-point scale). Scaled support capacity 5x without proportional cost increase. ROI: $200K annual savings plus improved customer satisfaction and retention.
AI-native managed services use AI automation, intelligent agents, and machine learning to deliver operations, not just human labor. Outcome-based pricing means you pay for results, not hours. AI-native approach delivers better quality, lower costs, and faster scaling. Traditional outsourcing is labor-based and scales linearly with cost. Our approach scales exponentially with AI automation.
Outcome-based pricing means you pay for results delivered, not hours or resources used. For example: pay per ticket resolved, per transaction processed, per incident prevented, etc. Pricing is aligned with business value and outcomes. We share risk and reward—if we don't deliver outcomes, we don't get paid. This ensures focus on business value, not just activity.
We design services with flexibility and portability. We provide clear transition plans and exit strategies. We maintain documentation and knowledge transfer. We also offer hybrid models where you gradually take over operations. Most clients stay with managed services because of cost and quality benefits, but we ensure you have options.
We define clear SLAs and outcome metrics upfront. We provide real-time monitoring and reporting. We implement quality assurance and human-in-the-loop for complex cases. We also provide SLA guarantees and remediation processes. We establish governance and regular business reviews. AI-native approach enables consistent quality at scale.
We implement comprehensive security controls and compliance frameworks. We provide security certifications and audit reports. We ensure data privacy and regulatory compliance. We also provide data residency and sovereignty options. We maintain security monitoring and incident response capabilities. We comply with industry standards (SOC 2, ISO 27001, etc.).
Yes, we handle complex and specialized operations using AI-native approach. AI agents and automation handle routine tasks, while human experts handle complex cases. We customize services for your specific needs and requirements. We also provide domain expertise for specialized operations. Most operations benefit from AI automation, even complex ones.
Typical cost savings are 40-60% vs. internal operations. ROI includes: direct cost savings, improved quality and SLA compliance, scalability without proportional cost increases, and focus on core business. Most clients see ROI within 6-12 months from cost savings alone. Additional value comes from improved operations quality and business focus.
Let's discuss your operations needs and explore how AI-native managed services can reduce costs and improve quality.
For organizations wanting to outsource specific processes rather than entire operations. We take over repetitive processes using AI-augmented processing. Perfect complement to managed services.
For organizations wanting to redesign workflows before outsourcing. We optimize processes and workflows, then managed services can take over optimized operations. Perfect foundation for managed services.
Last updated: November 2025